Microsoft Windows Client

The Windows Client course is built to detects, diagnose, and resolve hardware and software problems pertaining to Client Windows 8, 8.1 and Windows 10 operating systems. Information and analysis on the issues that the system detected are collected by the MPs through an agent on the client machine, and sent to OpsMgr where this data is converted into health state, alerts (if need be) and processed for business critical and aggregate reports. The MP gives a clear picture of catastrophic failures in your mission critical machines, trend-based alerts of significant changes to computer groups, in-depth views of health of individual machines, and reports that provide a landscape view of the health of all monitored clients.

 

Gain the knowledge and skills you need to support the Windows 8.1 operating system and solve technical troubleshooting problems in a Windows 8.1 and Windows Server 2012 R2 networking environment.  This course is designed for IT professionals who have experience with Windows devices and who work as Windows Enterprise Desktop Support Technicians (EDSTs) in Tier 2 support environments. Through this instructor lead, five day Microsoft Official Course, with extensive hands-on labs you will learn how key components of the Windows Operating system work in order to aid in troubleshooting system problems. How to identify and resolve issues with networking, Windows Store apps, security, group policy, Internet Explorer, remote access, and support of mobile devices.
This course uses new versions of Desktop Optimization Package (MDOP), Application Compatibility Toolkit (ACT), Windows Performance Toolkit (WPT), Microsoft Message Analyzer, and is the first course that uses the popular Sysinternals tools, and other tools. This course also helps candidates prepare for Exam 70-688, MCSA: Supporting Windows 8.1.


Course_code Course Name Exam Normal path Rapid Path
20687D Configuring Windows 8.1 70-687 5 3
20688D Supporting Windows 8.1 70-688 5 3

This course is designed to provide students with the knowledge and skills required to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment. These skills include learning how to install and customize Windows 10 operating systems and apps, and configure local and remote network connectivity and storage. Students will also learn how to configure data security, device security, and network security, and maintain, update, and recover Windows 10. 


Course_code Course Name Exam Normal path Rapid Path
20697-1B Installing and Configuring Windows 10 70-697 5 3
20697-2B Deploying and Managing Windows 10 Using Enterprise Services 70-697 5 3

  
move to top